Creditsafe Master

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  1. Creditsafe Master
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  3. My Account (Old Website)

My Account (Old Website)

Having trouble logging in? Forgotten your password? You will find everything relating to your account and the answers to basic queries.

My Account Details

  • My Profile Details
  • How do I add a user to my Creditsafe account?
  • Data Subject Request (GDPR)
  • Subject Access Request (SAR)
  • How important is it to read the terms and conditions before agreeing my contract?
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Logging In

  • How to log in to your account
  • I have forgotten my Username or Password
  • My Creditsafe password is timing out after 20 minutes of inactivity - can I extend this?

My Subscription

  • How do I add a product to my account?
  • When is my renewal date?
  • How much does a Creditsafe subscription cost?
  • Country dependent service availability

Contact

  • How can I contact you?
  • How do I make a complaint?
  • How do I cancel and reschedule an appointment with one of your Creditsafe Representatives?

Payment Methods

  • How to pay your invoice
  • Where to send a remittance
  • Request a copy of your invoice
  • How to update my invoice details
  • How to update payment terms

Termination of my Account

  • Termination of Account
  • Is there a cooling off period ?

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